Guest Services
Everything you need for a perfect Rome experience. From luggage storage to local experiences, we're here for you.
Luggage Storage
Safe storage at our Advena location during opening hours. Drop your bags and explore Rome hands-free.
- Safe & Secure
- Central location
- Weekday service
Worldwide Shipping
Ship your Italian treasures home safely. Full tracking, customs handling, and door-to-door delivery.
- Door-to-door service
- Professional packaging
- Full tracking
Airport Transfers
Private airport and harbor transfers with a warm Rome welcome. Reliable drivers, fixed pricing, smooth arrivals at FCO and CIA.
- FCO & CIA airports
- Meet & greet
- Fixed pricing
Lost & Found Recovery
Forgot something in Rome? We collect, package and ship your item home with updates at every step.
- Item collection
- Packaging & worldwide shipping
- Guest updates
Tours & Experiences
Curated experiences led by local experts. From hidden gems to iconic Roman landmarks.
- Local expert guides
- Small groups
- Skip-the-line access
Concierge Support
24/7 personal assistance for all your Rome needs. Restaurant bookings, transfers, and more.
- 24/7 availability
- Multilingual support
- Local expertise
Print, Scan & Charge
Need to print boarding passes or charge your phone? We have you covered at our center.
- Print & scan services
- Phone charging
- Free Wi-Fi
Local Assistance
Lost in Rome? Need directions or recommendations? Our team is here to help you navigate the city.
- Directions & tips
- Restaurant recommendations
- Emergency support
Need Help?
Our team is ready to assist you. Contact us via WhatsApp for an immediate response.